Refund Policy

Refund & Returns Policy

Because our products are perishable food items, returns are limited. Customer satisfaction still matters to us.

Eligible Cases

• Wrong product delivered
• Missing items from the order
• Damaged or leaking jar reported within 24 hours of delivery with photo proof

Not Eligible

• Change of mind after delivery
• Opened or partially consumed jars (unless the product was defective on arrival)
• Delayed delivery caused by courier/force majeure once the order has shipped

Resolution

Approved claims may be resolved with a replacement shipment or a refund to the original payment method / store credit, at our discretion. COD refunds (if applicable) are processed via bank transfer after verification.

How to Raise a Request

Email info@rkroyalpickles.com or call 9392538902 with your order number, issue description, and photos. We aim to respond within 2 business days.

RK Royal Pickles
02-067/E74/A Shalom House, Road No 6, Mahadevapuram, Gajularamaram, Hyderabad, PIN 500117